What we collect
We collect the information you choose to provide in our project intake, such as your name, email, business details, website URL, goals, content, and uploaded files. We may also collect standard technical and usage information through our hosting and analytics providers.
How we use it
We use your information to prepare and build your website, manage revisions and project communication, process payments, send receipts or service surveys, and improve Pristine in aggregate. We do not sell your personal information.
Service providers
We use trusted providers to operate the service, including Vercel for hosting, Stripe for payments, and Resend for email. Those providers process information under their own privacy terms and only as needed to provide their services.
Retention and security
We keep project and business records for as long as they are reasonably needed to provide the service, meet legal obligations, resolve disputes, and protect the service. No online system is perfectly secure, but we use reasonable safeguards appropriate to the information we handle.
Your choices
You may ask to access, correct, or delete personal information we hold about you. Email hello@pristinesite.com. We aim to respond within 30 days, subject to any information we must retain for legal or operational reasons.
Changes and questions
We may update this policy as the service changes. The latest version will appear on this page with a revised date. Questions can be sent to hello@pristinesite.com.